Refund Policy

Refund Policy

Refund Policy

Effective Date: June 22, 2025

Overview

At Miana Studio, we strive to deliver exceptional branding and marketing services. Our Refund Policy outlines the terms under which refunds may be provided.

Service-Based Policy

Since we offer creative services tailored to each client, refunds are generally not issued once work has commenced. However, we understand that circumstances may vary and are happy to review each case individually.

Eligibility for Refunds

Refunds may be considered if:

- The project has not yet started

- A cancellation request is made within 48 hours of payment

- The scope of work has not been met, and all reasonable revision attempts have failed

Non-Refundable Items

The following are non-refundable:

- Completed services or projects

- Digital products or downloadable content

- Consultation fees once delivered

How to Request a Refund

To request a refund, please contact us at [insert email address] with your name, project details, and reason for the request. We will review your request and respond within 5–7 business days.